Consultation

You do not necessarily require a referral letter from your GP and can schedule an appointment directly with Dr Du Toit. Some medical aid plans do, however, require that you be referred to pay for the consultation (at your insured rate) - please inquire with your specific medical aid and plan.
After confirming your appointment telephonically, you will receive an email requesting your personal and medical aid details. We require this to create an electronic file for you and this will save time and paperwork on the day of your visit. Please send this back at your earliest convenience.
The email will also contain the Doctor-Patient contract which you can read in your own time and it will be made available for your signature upon arrival in the rooms. Read contract now
You will receive a reminder SMS the day before your consultation.

ID and medical aid card.
Previous blood tests, any medical reports, Xrays, CT or MRI scans (preferable not only the report, but also the images printed or on a disc).
Previous hearing tests done by an audiologist.
A list of all your medications with their dosages.
If a child is not accompanied by their parent, please supply evidence of legal guardianship.

Write down any questions you have for Dr Du Toit and don't feel afraid to ask them during your consultation.
Feel free to take notes of the doctor's answers or advice.
Ask the doctor for reliable sources where you can read up more about your condition or your surgery.
If Dr Du Toit is running behind schedule, please be patient, as this means she is either attending to an emergency or spending extra time with a complicated or sick patient.

Pricing

This practice charges private rates recommended by the ENT Society of South Africa.
Reimbursement by your medical aid depends on the specific plan you are on and its rules and exceptions.
The patient remains liable for any outstanding amounts.
For any queries regarding your account, feel free to contact our accounts department on 010 312 6519 or via email at services@qlpp.co.za
Learn more about our Billing Policy here.

Consultation fees to be paid in the rooms by debit or credit card (no cash allowed).
First consultation fee is R1200 and follow up visits R850.
Any procedures, special examinations or tests done with special equipment in the room are charged over and above the consultation fee and will be submitted to the medical aid at a private rate (ie a set fee which will be covered fully/partially, depending on your specific medical aid and plan).
Surgeries are charged at a private rate (ie. a set fee which will be covered fully/partially depending on your specific medical aid and plan). The outstanding balance can be paid by Gap Cover if you have or you will be liable for it. An estimated quotation can be requested when scheduling surgery.

Once you are scheduled for surgery, Dr Du Toit will discuss the procedure in detail with you during your consultation and you will be given an opportunity to ask questions prior to signing consent.
You will receive documentation to obtain authorisation from your medical aid which must be sent to us at least 48 hours prior to surgery.
You will need to fill in the hospital admission forms and send them to the admissions department.
The follow up consultations up to 4 weeks after surgery is included in the cost of surgery.
Feel free to contact the rooms should you have any queries prior to or after your procedure.

No eating or drinking 6 hrs before surgery (this includes your morning coffee or your child’s breast or formula milk). You or your child may have clear fluids (water, black tea or clear apple juice) 2 hours before surgery.
Report to the hospital reception at 6:15 for admission.
Remember your Medical aid card, ID, admission form, consent form, authorisation number and any chronic medication.
You are in capable hands with our anaesthetic team and can visit their website for very helpful and reassuring information.
Most surgeries can be done as day cases and you can be discharged the same afternoon/evening. However, Dr Du Toit will discuss this with you before surgery based on your general health and the procedure planned.

Specific aftercare instructions will be discussed with you when scheduling your surgery as well as given to you in writing
Information about aftercare for the most common procedures can be found here.
The follow up consultations up to 4 weeks after surgery is included in the cost of surgery.